Frequently Asked Questions

General

What is the Vivify Membership?

Vivify is a plug-and-play content membership designed specifically for med spas. You get access to a growing vault of editable Canva templates, done-for-you captions, hashtag bundles, and a monthly content calendar — all designed to help you show up consistently and convert.

Who is this for?

This membership is built for med spas, injectors, estheticians, and aesthetic professionals who want strategic, on-brand content without hiring a designer or spending hours planning posts.

What makes Vivify different?

It’s more than just pretty templates — every asset is created with conversion in mind. Plus, everything is searchable by format (carousel, reel, etc.), content type (promo, meme, educational), and service (Botox, microneedling, filler, etc.).

How do I access the content?

Once you join, you’ll get instant access to the member dashboard. From there, you can preview templates, download captions, and open Canva links to customize your posts.

Do I need Canva Pro?

While many templates work with the free Canva account, a Canva Pro subscription is recommended to unlock full functionality and branding features.

Can I customize the templates?

Absolutely! All templates are editable via Canva — you can change colors, swap images, update fonts, and add your logo.

Will the content match my brand?

The design system uses clean, neutral layouts that are easy to rebrand. You’ll also receive caption text that’s adaptable to your tone and voice.

How often do you release new content?

New templates and updated calendar prompts are added monthly. You’ll get an email notification and dashboard update each time something drops.

What’s included in the content calendar?

The calendar shows what to post each day, includes captions, and links directly to matching templates. It’s designed to help you stay consistent without overthinking it.

Billing & Cancellation

How does billing work?

Your membership is billed monthly (or annually, if you choose that option) on the same date you signed up.

Can I cancel anytime?

Yes — you can cancel at any time. Once canceled, your access to the member dashboard and content vault will end at the end of your billing cycle.

Can I upgrade or downgrade my plan?

Yes! You can switch plans inside your dashboard. If you need help with that, just email us.

Support

How does billing work?

Your membership is billed monthly (or annually, if you choose that option) on the same date you signed up.

Can I cancel anytime?

Yes — you can cancel at any time. Once canceled, your access to the member dashboard and content vault will end at the end of your billing cycle.

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